Elevate IV
Privacy Policy
Elevate IV, LLC
Effective Date: May, 15 2025
Last Updated: May 15, 2025
This Privacy Policy explains how Elevate IV, LLC ("Elevate IV," "we," "us," or "our") collects, uses, discloses, and protects your information when you visit our website or engage with our services. By using our site or scheduling services, you consent to the practices outlined in this policy.
Information We Collect
We may collect the following types of information:
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Personal Information
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Name
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Email address
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Phone number
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Billing address
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Date of birth
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Emergency contact information
Health-Related Information
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Health questionnaires you submit prior to treatment
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Information provided to your independent licensed healthcare provider during consultation
Note: Elevate IV is not a healthcare provider and does not independently store or manage protected health information (PHI). Any PHI is handled in accordance with your provider’s HIPAA compliance policies.
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Payment Information
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Credit card or payment method details (processed securely through third-party processors)
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Technical Information
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IP address
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Browser type and version
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Device identifiers
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Usage data (e.g., pages visited, time spent on the site)
How We Use Your Information
We use the information we collect to:
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Schedule and manage appointments
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Communicate with you regarding your bookings
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Provide customer support
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Send service-related updates, confirmations, and reminders
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Improve our website functionality and user experience
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Process payments
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Ensure safety, compliance, and fraud prevention
Sharing Your Information
We do not sell your personal data. We may share your information in the following circumstances:
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With your healthcare provider: To facilitate the provision of IV treatments or consultations.
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With third-party service providers: Including payment processors, booking platforms, and email communication tools, all under strict confidentiality agreements.
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Legal Requirements: To comply with a subpoena, court order, or other legal process.
Your Choices and Rights
You may:
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Access or update your personal information by contacting us
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Request deletion of your personal data (subject to legal or transactional obligations)
Third-Party Services and Links
Our website may contain links to third-party platforms (e.g., booking or payment services). We are not responsible for the privacy practices of these external sites. We encourage you to review their respective privacy policies.
California Residents – CCPA Notice
Under the California Consumer Privacy Act (CCPA), California residents have the right to:
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Know what personal data we collect
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Request deletion of their data
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Opt out of the sale of their data (Note: We do not sell personal information)
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To exercise these rights, please contact us using the information below.